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Proof of delivery & custody

Chain-of-custody record for courier work. The document that wins law firm and title company accounts.

Blank template — ready to fill, print or save as PDF
ERRANDABLESCONCIERGE & LIFESTYLE MANAGEMENT
PROOF OF DELIVERY
No. POD-    -     
Work order WO-    -     
Service line      

Consignment

Collected from

 

 

 

 

Delivered to

 

 

 

 

Contents & handling

   

   

Record

Photograph — sealed item at collection, timestamped 
Photograph — seal intact at delivery 
Photograph — receipt, stamp or confirmation 
GPS trace — origin to destination 
Total transit time 
Distance 
Released by · print, sign, date
Received by · print, sign, date
Runner · ID, sign, date
Returned to origin · sign, date

Errandables · 14325 Willard Rd, Suite 100A, Chantilly, VA 20151 · (571) 662-2911 · info@errandables.com

See a filled example All documents

During the work

Dispatch & execution

Work order

  • Issued when the quote is approved
  • Names the runner and spend ceiling
  • Access instructions and window
  • Signed by client and dispatch
Blank template Worked example

Event run sheet

  • Minute-by-minute timeline
  • Crew assignment per line
  • Vendor contacts and arrival times
  • Scope note the crew can point to
Blank template Worked example

Key custody record

  • Items tagged and sealed
  • Release log per runner, per task
  • Codes stored apart from keys
  • Closed against signature
Blank template Worked example

After the work

Proof, reports & billing

Proof of delivery & custody

  • Chain-of-custody for courier work
  • Seal numbers, photos, GPS trace
  • Signature at release and receipt
  • The document that wins law firms
Blank template Worked example

Equipment delivery report

  • Per-employee hardware movement
  • Serials photographed and logged
  • Condition recorded on handover
  • Reconciles to your asset register
Blank template Worked example

Property visit report

  • Exterior and interior checklist
  • Dated, geotagged photographs
  • Findings that need a decision
  • Recommended action, never performed
Blank template Worked example

Service receipt

  • Every line traceable to the quote
  • Purchases separated from service
  • Hours and reserve balance after
  • Tip field with no default
Blank template Worked example

Monthly statement

  • Net-30 corporate billing
  • Volume tier applied retrospectively
  • Activity broken out by matter
  • Service level reported
Blank template Worked example

Incident & claim report

  • 48-hour reporting window
  • Evidence reviewed honestly
  • Resolution against the cap
  • Corrective action recorded
Blank template Worked example

Internal

Runner contractor agreement

Not client-facing, but the document the whole model rests on. It sets the pay bands, the vetting standard, and the list of things a runner must refuse on the doorstep.

Open the agreement

Numbering

Quote
QT-YYYY-NNNNN
Work order
WO-YYYY-NNNNN
Receipt
RC-YYYY-NNNNN
Proof of delivery
POD-YYYY-NNNNN
Equipment
ED-YYYY-NNNN
Visit report
PV-YYYY-NNNN
Key custody
KC-YYYY-NNNN
Statement
ST-YYYY-MM-NNNN
Incident
IN-YYYY-NNNN

The quote's sequence number carries into the work order and the receipt, so all three reconcile without a lookup.