Category: Concierge

We provide full-scale planning and concierge services. Our travel adventurers get private, unique, authentic, and luxurious travel experiences hand-picked by our luxury travel advisors. It’s an unparalleled service that makes traveling fun and addicting.

The travel concierge is gaining a dominant position in the hospitality industry as a reference point for the discerning lifestyle traveler. Luxury travel concierge services have mushroomed in the last two decades and are pushing the travel agent to the periphery of the travel industry. Read on for more information on the differences between travel agents and travel concierges.

Travel Concierge Meaning

Concierge is originally a French word for a servant that ensured that medieval palaces were well-lit and cleaned. Today, the concierge is a highly-skilled, knowledgeable, and compassionate hospitality professional that helps plan travel activities. A travel concierge is well networked locally, regionally, and globally which is why they are very effective.

A leading concierge company like Errandables has numerous partners across the globe. Concierges get additional support from digital technology and industry-friendly software applications. Technology supports the concierge travel industry in the understanding of its customers for the delivery of an enhanced positive experience.

Benefits Of Concierge Service

The concierge industry works round the clock 24/7 for customer convenience. Concierges take the time to understand their customers at a deeper level. Customer knowledge guides services to be given creatively for positive experiences, value for money, and in accordance with the lifestyle of the customer.

Concierge travel service has traditionally been offered at a membership level where customers pay monthly or annual fee for services rendered. Today, membership is not a conditionality. Provisions to pay as you go are available with customers paying as they receive the service.

Services are provided at the individual or corporate level, as this makes the personalization possible. The affluent, time conscious, and the discerning customer has a niche in the concierge travel industry. The exclusive membership fees paid entitles them to the excellent services of a luxury travel concierge. Therefore, amazingly impossible services have been made possible by the luxury travel concierge, elevating the industry’s problem solution prowess. The traditional travel agent with limited linkages and support offers left with limited competing options.

Difference Between Travel Concierge Vs. Travel Agent

A travel agent is a salesperson selling travel and accommodation tickets on behalf of the transport and hotel industry. The travel agent’s work is done once the ticket is issued to the customer. Good deals found online can be tempting, and one may want to book for a cruise vacation directly. However, when things go wrong, there may be no support.

Booking your cruise vacation through a travel concierge or a corporate travel concierge guarantees your desired vacation. Some concierge companies have their own transportation systems or chain of hotels.

The kind of engagement that transpires between the customer and the travel agent company or the concierge travel agency will give the initial indicators of who is who. A concierge will be interested in holding a relationship-building conversation relating to the customer’s needs. There will be questions of priorities and what the customer wants to do. The travel agent, on the other hand, will ask the customer for their destination and time for travel with eagerness, to issue the customer with tickets. There will be little engagement of a deeper level for connectivity and understanding.

Difference in Travel Concierge and Travel Agent

In summary, we can say that the personal travel concierge provides superior service to the travel agent. This ends up delighting personal, corporate, and luxury travel customers. Read our blog for more concierge travel tips. If you are unsure about where you would like to go on your next vacation, fill in our survey, and we can help you decide.

We believe the best kind of travel gift is the trip itself. With expanding across the US, our travel agencies in Dallas TX, Seattle WA, Denver CO, and Boston MA, will happily work with you to plan and book an amazing “Errandables” dream holiday for that special someone, making sure that the secret is kept every step of the way. Whether you want to surprise your significant other on their wedding anniversary or give somebody that special private jet charter they have always dreamed of, we will help you make it extra special and keep it a secret!

Errandables – Your Wedding Concierge

I feel super excited to be introducing this new series of articles for you all! Wedding Planners have always been a bit of a mystery to me, how do they work, who do they suit best, do you even need one?

So I set about quizzing some of Errandables’s top planners to find out more. I’m so glad I did! I got to know some really lovely ladies, all hard working, all with a unique story and all united by their passion for the island and its weddings.

My aim for these posts is to also answer any questions you may have as a couple. Maybe you’re wondering if you need a planner, and who would be right for you if you decide to have one.

For this first Errandables wedding planners article I’m with Errandables Lueck who is the founder and owner of Your Wedding Concierge. Errandables is originally from Berlin but was blown away by the beauty of Errandables. She now gets to live and work in the place she loves. This is the story of her wedding planning journey in her own words…

Traveling always tops people’s lists of priorities. And why not? Exploring new places, experiencing different cultures and just escaping reality sounds like a dream. What doesn’t always sound like a dream is the actual travel planning. Whether you just don’t have time, it makes you anxious, or you don’t know where to start – the actual planning process can cause many people to just not travel at all.

If this sounds like you, you may be interested in a personal travel concierge. But what exactly is a personal travel concierge? Here’s our quick list of ways a personal travel concierge can make your travel dreams a reality:

• Research travel destinations: Whether it’s a beach, mountain or desert vacation, a personal travel concierge can suggest the ideal location for you.
• Book travel: Let a personal travel concierge book your transportation and hotel accommodations.
• Create itinerary: A personal travel concierge can suggest and plan activities for your vacation.
• Childcare: Need childcare while on vacation? A personal travel concierge can find childcare for you.
• Home Services: Don’t worry about your home while traveling. A personal travel concierge can arrange for peace of mind check ins, pet sitters and a grocery haul to ensure you have food when you return.

Although these details may seem small, when completing these tasks falls on the shoulders of one person, the travel planning process can become tedious and time consuming.

If you think a personal travel concierge might be the right fit you, contact a member of Fini Concierge today.

Can you imagine, as soon as you’re about to say “I do”, the lights go off? Soon the whole wedding hall fills with worried faces. You’re unsure of what went wrong. Just imagining this is making you wince. You don’t want such a tragedy to happen at your wedding. You can be sure of that when you hire a wedding concierge.

Many people are unaware of the popularity of legal couriers. Yet, there are over 76,000 couriers in the United States alone, with Legal Couriers only accounting for 5%. Why? This article will cover all the services a legal courier may provide and why they benefit you and your work practices.

What Is a legal courier?

Typically a legal messenger is a third party hired by a law firm, public defender’s office, court, an individual, prosecutor’s office, or employer, tasked with transporting sensitive information. This sensitive information can include but is not limited to Titles / Deeds, Contracts, Court papers, Passports, Legal tenders, Plans and Drawings, Documents for the Register of Wills, legal filings, and other legal documents. Along with this, legal couriers may perform other tasks, including the following:

• Less Liability: Legal messengers can file documents same-day with government agencies or the clerk of courts. This means fewer documents for you to juggle, and you can rest easy knowing your documents were filed correctly with our trained and experienced legal courier.
• Reliability: Legal couriers can pick up documents from a client’s office and deliver them to the correct recipient. For example, many legal documents are time sensitive and require a same-day legal courier. In addition, many legal delivery drivers transport documents or exhibit exhibits too large or sensitive to send via regular mail or with an attorney going to court.
• Save Time: By timing deliveries and coordinating with attorneys, paralegals, investigators, and other team members, legal couriers can get your documents faster than a typical courier and in time for your court case or trial. Legal messengers can also save you time by Obtaining signatures on legal documents.
• Save money: By hiring a legal courier, you can greatly reduce your personal or operating expenses. In addition, paying one flat fee to a legal messenger means attorneys do not have to worry about employee wages and can focus on billable work.
• Accountability: Legal couriers are familiar with and practice all local ordinances, state laws, and relevant federal laws while transporting legal documents.
• Flexibility: Delivering and staging legal documents or exhibits for court can be completed like clockwork by a legal courier. Utilizing vehicles that accommodate all-size exhibits, legal messengers can deliver to you any time of the day or night.

Why would I need a legal courier?

Now that we know what a legal courier does, why could hiring one benefit you? Here are some assurances a legal courier can provide you that other courier services cannot.

• Keeping record: A legal courier keeps a detailed record of transactions during your delivery. So from the moment the courier picks up your package until it reaches its final destination, you can rest assured your parcel will be tracked and delivered in a timely and safe manner.
• Navigation: Legal couriers can take the quickest routes while transporting your documents and exhibits to their destination. They are also familiar with the layout of courthouses and offices, saving attorneys time by not constantly asking questions about where it needs to go or where something is located. In addition, legal messengers are not constantly rerouting to accommodate numerous packages; they prioritize getting your delivery to you as quickly as possible.
• Staying on schedule: Traditional courier services cannot guarantee delivery time or sometimes even a time window, whereas a legal courier service can. Legal couriers can ensure your package is the priority and will reach its destination on time.
• Timely delivery: Unlike regular courier services, a legal courier can perform a rush delivery, giving you peace of mind that you will receive your documents or exhibits on time for trial on the same day or typically within an hour.
• Flexibility: Some exhibits and evidence are too burdensome or large for an attorney rushing to court to take with them. In this situation, our cargo vans and box trucks can carry exhibits into the courtroom on the day of the trial. In addition, we are familiar with court procedures and layouts, so our drivers can deliver to the correct Courtroom, clerk, or judge’s chambers.
• The extra mile: Sometimes, lawyers/attorneys do not have the time to file something with the court or are in a remote area where physical filing is impossible. They can hire a courier to print documents and perform same-day filing.

Once you have decided that a legal messenger is suitable for your needs, looking at online referrals and reviews can help you find the right legal courier, you may also research a company to ensure they offer the services to meet your needs. At Errandables, we are loved by our many legal clients and receive great reviews from individuals and businesses. Get in touch with us

oncierge services are utilized by hosts as a way to check in guests and have them become familiar with your Airbnb listing. Hosts have a variety of rea

Concierge Service Description

A concierge service is a type of service a host can offer guests. The host will hire someone local to check the guests into the property, show them the listing and answer any questions or concerns they may have. Hotels offer this service but, is rarely seen in Airbnbs. The person checking the guest in can offer insights into the surrounding area thereby improving the guests experience.

The host will provide a way for the concierge team member to reach out to the guest to schedule a check-in. Once the guest arrives, the host will contact the concierge person to help them check into the home. The concierge service should show up on time and be professional as they interact with the guest.

Where to find a Concierge Personnel

There are a number of different ways to find concierge personnel.

1. 1. Yelp- Type “concierge service” into the search box along with your city name. If your listing is in a popular Airbnb city, there is a high likelihood that there will be some companies offering this type of service. When going through yelp, make sure to read the reviews. If there are any negative reviews, the business owner should respond courteously. If the business owner responds in a vindictive tone, this may not be a concierge service you want to work with.
   2. Meetups– We have mentioned this many times in our blog but going to meetups is a great way to network and meet people. When you go to meetups, let people know who you are and what you are looking for. Property managers in the meetup may offer this type of service without requiring you to sign up for their property management.
   3. Ask your maintenance team– There may be a member of your maintenance team who can do the concierge service for you. Ask your cleaners or handyman if this is something that they would be interested in. A great benefit to having a team member such as a handyman perform concierge services is that they can immediately fix any issues the guest may find.

Setting Expectations with Your Concierge Team Member

A concierge team member is a direct extension of you as the host. You will want to make sure that this person remains professional when interacting with guests. The concierge person should dress professionally. They don’t have to wear a complete suit and tie, but they should be presentable. A host should hold the concierge team member accountable for their interactions with the guest. Let them know that you will specifically ask for guest feedback on how the concierge service was.

You want to make sure the check-in process is thorough but also does not take to long. About 15 minutes is the most that it should take for the team member to walk the property with the guest (this can vary if you have a luxury listing).

Make sure that you are open to feedback that your concierge team member gives to you. Both the host and concierge team member should work together to improve the guest’s experience.

The team member should have a checklist that they go through with each guest. Below are some items that you may want to include should you choose to offer this type of service.

Concierge Team Member Checklist for Each Guest

1. Give the guest the Wi-Fi information
2. Show guests how to use house features (pool, hot tub)
3. Demonstrate how to use the coffee maker and kitchen equipment
4. Show guests where extra supplies and the first aid kit are located
5. Review house rules with guests(pet rules, quiet time)
6. Let the guest know about the checkout process
7. Give guests recommendations on local spots they can go to
8. Answer any questions that the guest may have.

Pros of Concierge Service

1. Identifies guest issues that come up immediately

Dealing with guest issues can be challenging, especially because many have to be resolved immediately. By having a concierge team member walk the property, problems can be identified right away so they don’t negatively impact the guest’s stay. Hosts should have a protocol allowing the concierge team member to deal with specific issues without the host’s intervention. Empowering the team member to take action will save you time. Hosts can review situations as they come up with concierge team members.

Using a concierge is a great way to help automate your listing. For more information on how to automate your listing, see our post . This post will provide you with steps to save time and money in your Airbnb business.

2. Allows guests to ask questions on any property features

Some homes can have complicated amenities that are difficult for guests to use. Examples of these types of amenities can include pool equipment, hot tubs, and fire features. It can be difficult to explain to guests how to use these via Airbnb’s messaging system. Your concierge person can prevent the guest from messaging you by showing them how to use all features of the home.

3. Prevents guests from sending messages after check-in

While dealing with guest messages is part of being a host there are ways to reduce guests from sending messages and asking questions. By using a concierge service guests should have answers to common questions. For example we often get asked about if there is a first aid kit on the property. This is where the concierge team member can go through every detail of the house with the guest which will help decrease the number of messages you will receive.

4. Gives the guest a personalized experience

Although guests like to do main tourist attractions, they also appreciate having inside knowledge that only a local would know. Make sure your concierge team member knows of local restaurants and activities. The team member should be able to provide information on the main tourist attractions and spots only known to locals. Providing this type of information to the guest, can make their experience unique and enjoyable. This can be the difference between the guest leaving the host a 5-star review!

Cons of Concierge Service

1. Logistical Challenges Can Occur

Adding a concierge team member will be another logistical issue that the host will have to think about. The concierge team member should be able to check the guest in whenever they arrive on the property. The challenge with scheduling a check-in time is that guests may run into traffic or have flight delays. The other challenge is that if you pay your concierge service by the hour, it may take up more than 1 hour of their time to accommodate the check-in, which will result in an added charge for you.

2. Will create an added expense for the host

Hosts will want to discuss with the concierge person how their services will be charged. The team member can either charge by the hour or a flat fee for every check-in that they do. This charge will eat into your bottom line. One way to avoid paying the concierge fee yourself is by adding that rate to the cleaning fee.

Example: Your cleaning fee is $175 and your concierge service charges $35 to check-in a guest. You can add the $35 to your cleaning fee for a new cleaning fee of $210.

3. Managing another team member

Host will have to manage the concierge team closely to ensure they provide good customer service. Adding another team member can add to the stresses of being a host. Make sure to hire someone you get along with. The person does not need to know everything about the property, but they should be willing to learn. They should be receptive to feedback and put the guests need above all else.

4. Guests may not like this type of service

This is especially true since the COVID-19 pandemic. Guests are more hesitant towards having another person with them in the home who is not part of their group. We have found that families with young children seem to have the most hesitance when it comes to concierge check-in.

Many guests simply do not like interacting with strangers, even if they are a member of hosts’ team. They prefer to check in and relax after a long journey to their destination.

In our experience, we have found that adding concierge services did not impact the listing. We ran a test where we had 1 of our listings on a concierge service and compared it to another one of our listings similar in size and amenities that we would not run concierge services on. A local person was hired to perform the concierge service. We set all expectations with this person and created a checklist for them to go through with each guest. We ran this test for two months and then reevaluated to see if we should continue to offer it.

The 5-star review rates were the same between the properties. We did ask the guests who received concierge service how they felt about it. We were upfront with them in letting them know that we would be trying a new service and wanted to get their feedback at the end of their stay.

We found that guests who were provided the concierge service found it difficult to coordinate the check-in time with the concierge service team member. Often guests were delayed by traffic or had flight delays which required them to adjust the check-in time with the concierge team member. The guests let us know that when they have a long drive or flight that the last thing they wanted to do was have someone check them in. They wanted to get into the property, unpack and relax. For this reason, we ended up canceling the concierge service.

A business concierge is a type of industry service where professionals are dedicated to helping business operators run their tasks easier and more efficiently by offloading specific functions that can be time-consuming or intricate. Examples range from having a dedicated team of experts helping set-up your business registration down to maintaining day to day administrative support, on-site assistance and local expertise and knowledge to businesses. Depending on the expertise of the team, a business concierge can help your company with internet connectivity, infrastructure installation, professional translation, people management, and even accounting. With an experienced and mature team of business concierge operatives such as ours, even the most complex of tasks can be handled with ease and breeze. An in-detail overview of what you can expect for your enterprise is listed below for reference.

We suggest here that you look further and ask the question of the role of the Airbnb concierge service for owners. Beyond its services and its prices, your concierge agency has several roles in your daily life and the realization of your real estate investment. Any lessor owner of course has the opportunity to proceed himself to the management of his seasonal rentals. However, during periods of high traffic or when several properties are rented out on airbnb, the role of the Airbnb agency takes on its full meaning for the owners.

This article is written in collaboration with Angélique, director of our agencies concierge service in Sète, Balaruc et Frontignan.

Allow you to delegate the management of your rentals with peace of mind:

Any owner who has taken on the management of his rentals himself will be able to testify to this: managing a seasonal rental is a daily adventure made up of encounters, hassles, challenges to overcome and we do not count the hours or the energy put to the benefit of the management of his property. But even with the greatest desire and the desire to save service providers to maximize rental performance, overwork, the time to devote to management, stress, unforeseen events and the high availability required also come to weigh in the balance. In high season or during the management of several properties, the question of delegating rental management quickly arises for landlords who are often out of breath.

This is the first role of the Airbnb concierge service: to ensure daily and strategic actions on behalf of the owners. The simple fact of being able to delegate the management of the calendar, arrivals and departures, cleaning, linen, prices and many other things gives a great shot of oxygen to the daily life of the owners. After having ensured the management of your rentals yourself for several months or even years, you will find immense satisfaction in becoming master of your time again but also will have the impression of having gained several hours per week or even per day to devote to things more enjoyable and less stressful. And why not a significant amount of time to devote to your next projects as well.

The Airbnb concierge service secures your rents and your investment:

Despite the fact that seasonal rental platforms integrate the management of payment defaults into their operations, the payment of rents is a source of anxiety for many owners who regularly face tenants who are very open to the idea of ​​staying with them but unscrupulous when it comes to checkout. As a seasonal rental professional, your Airbnb concierge does everything to secure the payment of rent. This requires a great knowledge of rental platforms and accepted practices, the rigorous selection of tenant profiles, the active monitoring of disputes, etc.

To secure your rents, our Airbnb concierge leaves nothing to chance in the daily management of your accommodation so that you can count on the effective collection of rents for each stay. We know how much a real estate investment and in particular in short-term rental is a long-term commitment for you and we make sure that everything goes for the best at the time of payment of rents and that your rental investment project takes place for the best in the long term and throughout our collaboration. Dispute resolution is part of our know-how and we put this strong point to your advantage.

Your Airbnb agency improves your rental income:

This point may seem nebulous and would deserve entire pages to be treated fully. Still, an Airbnb agency aims to improve your rental income and the profitability of your investment. By delegating the management of your rentals, you entrust your property to a professional agency that must know how to bring real added value to your property. The Airbnb concierge must be a cocktail of professional skills put at the service of vacation rentals between individuals. In this sense, the renewal brought to your seasonal rental will necessarily be felt in the income generated.

This requires better presented and more professional online ads to improve the conversion rate and therefore the occupancy rate of the accommodation. The optimization of rates, carried out by a specialist in the local rental market and not only by an algorithm, also makes it possible to significantly develop the income received. Finally, the provision of additional services such as reception in person, telephone assistance and breakdown assistance, gifts on arrival, professional cleaning, etc. These are all factors that have a positive influence on rental income.

The contribution of professional skills for your Airbnb rentals:

In short, the role of an Airbnb concierge is to take on the daily management tasks for you, but above all to bring professional know-how to it. Beyond saving time on a daily basis, you thus gain money and serenity in the realization of your investment. Beyond this almost “technical” know-how, trust and transparency must be at the heart of your relationship with your concierge agency.

NOTHING BEATS A FRIENDLY FACE TO HELP YOU RIGHT AWAY

SERVICE MATTERS. That’s our motto and exactly what we offer our clients. Whether you are looking for coverage from 9 to 5, 24/7 or anything in between, we are able to provide concierge services that meet your property’s unique needs. In buildings with extended service hours, managers can rest assured that Capitol will take the 3 a.m. phone calls.

COMMERCIAL

In the highly competitive real estate market, providing top amenities such as concierge services adds great value to properties. Why have professional concierge services? It’s simple, first impressions are critical. Concierge service enhances the image of a property, giving a building a competitive edge and making the property more marketable.

Need to organize an ice cream social, arrange holiday decorations for the lobby or coordinate your conference center? We’re the people who take care of it all. We handle the tough, last-minute issues so you can be confident that tenants are in good hands—all while giving your building that extra “umph” to make it competitively top notch.

RESIDENTIAL

Residential property owners, managers and associations understand that creating a strong sense of community at their properties can significantly reduce turnover rates, and our concierges do just that. We plan fun and engaging events for a property’s demographics, and can arrange for catering, entertainment, or any other specialty services.

Our cost-effective concierge services not only bring residents together, they increase your return on investment. Studies show that residents stay where they’re at because of social relationships and the ability to meet people and make friends. From holiday parties to summer outings, let us make your property a place that residents can call home.

CORPORATE

Your employees have their own busy lives outside of the office—and they appreciate when their company knows it. Providing a concierge service for your employees shows you value their contributions to your company’s success. We have their dogs walked, houses cleaned, vacations planned and dinner reservations booked—so they can concentrate on their work. Less stress, increased job satisfaction and employee retention.

Studies show that corporate concierge service provides a wide array of profitable benefits for companies including better retention and reduced absenteeism. When employees are free of additional day-to-day responsibilities, they can focus on work without distraction.

OUR SERVICE LEVELS:

LOBBY ATTENDANT

The friendly face that greets and signs in guests, takes basic requests for the property and provides follow up on those requests, all while serving as the eyes and ears of the property. Our lobby attendants integrate themselves into your team to create a warm and welcoming experience for all tenants, residents, employees and/or guests.

ON-SITE CONCIERGE

The lobby attendant and much more. Our on-site concierges perform all the duties of the lobby attendants, but also manage additional requests such as flowers, tickets, reservations, tee times, events and more for you, your tenants, residents and/or employees. We have the inside connections for seamless service.

Stop worrying about your errands and stay focused on other tasks of your life. Don’t you think that if you adapt this lifestyle it will make you happier than ever? Of course, it will. You no longer had to take the pain of your errands if you take assistance with your errands from professionals. Make your lifestyle by hiring a concierge service provider. If you are wondering how to choose best concierge services for your business, then this article will give you the complete guidance.

Curious about what a concierge service is? Here is all the information you need before hiring concierge services for your business.

The significance of a concierge service in this Modern Era:

Earlier in 20th century, the term concierge was restricted only to hotel employees whose duties included managing luggage and reservations of visitors. However, in recent times, this term has broaden to incorporate a various type of responsibilities, including research, hiring, event planning, problem solving, client-requirement fulfilment, and many others. A concierge mission is to complete the tasks of its clients on time, it could be an individual or a company. The fees may be monthly, hourly, or flat. Multiple industries, including education, business, travel, and lifestyle, now require such services.

Celebrities, C-suite executives, and business owners whose schedules are jam-packed and who need someone to take some of their responsibilities off their plate have made these services exponentially more valuable. And this is where a concierge service becomes an individual’s personal assistant or lifestyle manager.

Here are some types of Concierge services:

Here is the list of concierge services available, depending on your needs.

• Lifestyle concierge Services:

Lifestyle concierge services offer a customized service designed to manage your way of life. They assist with errands, purchasing, dining, transportation arrangements, and event planning.

• Medical concierge services:

Although physicians and patients have access to medical concierge services, these services are intended for the elderly, neonates, and injured. They assist with updating patient records, filing out insurance forms, scheduling/rescheduling appointments, managing bills, answering phone calls, and keeping an inventory stocked.

• Business concierge services

Due to the specialized knowledge required to perform the assigned duties, concierge services for your business are more expensive than others. Concierge services for your business can assist you with employee hiring, business meetings, report tracking, business transportation, industry research, strategy development, expense administration, and meeting planning.

• Hotel Concierge Services:

A hotel concierge resolves all issues and attends to the requirements of hotel or resort guests. In addition to ensuring the safety of guests and assisting them in enjoying their stay, they also arrange transportation, recommend tourist destinations, and resolve unforeseen problems.

• Travel concierge services:

When arranging a trip for business or pleasure, travel concierge services are of great assistance and are extremely popular among travellers and businesspeople. They pick you up from the airport, drop you off at your hotel, and translate the local language to make things understandable, help with restaurant reservations, make recommendations, book tickets for local picnic spots, and ensure your safety.

• Wedding Concierge Services:

A wedding concierge provides unique services by handling all the pre- and- post wedding arrangements, like deciding the venue and décor, food and beverages to be served, grooming the couple, transportation, photography, videography, and arrangement of enjoyable activities such as dance and music.

• Learning concierge services:

With their learning concierge services, specialists and experts cater to the learning requirements of both parents and children, either individually or in groups. They instruct parents on various topics of interest, provide after-school classes for children, assist students with test preparation, offer classes for self-improvement, and much more.

• Chauffeur concierge services:

A chauffeur concierge is provided to apartment complexes, hotels, and special events at a premium cost. In addition to gathering up and dropping off clients, this concierge ensures meal and club reservations, safety, and amusement through a variety of recreational activities.

What should you consider when selecting concierge services for your business?

While considering concierge services for your business, choose a company that accommodates your set of needs well and has handled similar demands in the past. The use of references is also not harmful. Inquire about the organization’s hiring and training procedures.

In addition, evaluate your lifestyle and determine whether a company with local expertise or international exposure is more suitable for you. Check the location of the concierge service you are employing to ensure that you will receive assistance even when you are traveling internationally.

What are the qualities of good concierge service providers?

• Willingness:

Great concierges are similar to talented artisans. When it comes to getting things done, they are masters of their craft; if you want something here and now, they make it happen. You desire the inconceivable just utter the word. Willingness is a deep-seated desire to be of assistance, a passion for meeting your requirements. It is exceptional while remaining modest.

• Commitment:

Commitment is one of the most important factors that no concierge service provider should ignore. No matter what the circumstances are, the concierge par excellence is committed to fulfilling its tasks.

• Individuality:

The finest concierges will actually conduct a background check to ensure compatibility. Because each concierge incorporates all of themselves into their work, including their personality, experience, networks, and passions, as well as aspects of their own life.

• Network:

An excellent concierge’s service is not limited to a specific locale. They have connections from all over the world and are available 24 hours a day to make your wildest requests a reality, whether it be booking a flight to a boutique hotel in the Amazon jungle or commissioning an artisanal accessory from a small Scandinavian village. The ideal concierge understands when, how, and most importantly, who to contact.

When considering concierge services for your business, you need to consider all the above mentioned qualities in concierge service providers. The professional assistance can take all the stress away.

The term real estate concierge warrants a few different kinds of services. Traditionally, we think of concierge service as hotel concierge, and when it comes to high rise buildings a hotel-like concierge service can be on the list of amenities.  We have commonly seen it emerge as an option in San Francisco with luxury high rise buildings and it seems to create an atmosphere that residents love. For example, The Harrison, located at 401 Harrison Street, San Francisco in SoMa offers their residents  “The Harrison Attache,” a personalized concierge service that adds to the ambiance of a luxury lifestyle. The service is similar to having a personal assistant, as it includes scheduling reservations for San Francisco’s hottest restaurants, sporting games, and clubs. Additionally the service covers day to day tasks like dry cleaning, daycare, interior design options, a handyman, housekeeping and so much more!  If this is the concierge service you’re looking for, we have you covered! Not only has the Rob and Carey team done past transactions at the Harrison, we have also sold in various different luxury condominium buildings. See our past transaction at the Harrison here and click here to see a collection of Condominium buildings in San Francisco that offer Concierge Services to their residents.

Since joining the San Francisco Compass Team, another meaning to concierge services has emerged and is taking the real estate market by storm. A concierge service that is essentially free of cost, and we are extremely excited to offer it to our clients. Exclusive to Compass, Compass Concierge was announced in 2018 and the company is working every day to make the program as efficient and as effective as possible. The CEO, Robert Reffkin, recently announced the guaranteed approval guidelines for the program which we explain under How Does Compass Concierge Work.  Now what exactly is real estate concierge?

Compass Concierge makes preparing your home for the market much more accessible and financially feasible.  Home concierge service is where Compass services and resources will cover the initial costs of your home renovations, ranging from replacement of old floors to handyman services and everything in between. In turn, this service allows the seller to make the necessary home improvements to increase the value of their home and decrease the time it sits on the market. This is a 0% interest home renovation loan, which allows some stress to be removed from the home preparation process. Home concierge is emerging in the realm of real estate, but Compass Concierge is the first of its kind in the industry and the rate of success is remarkable. To see in more detail how Compass works visit the How Does Compass Concierge Work tab and learn why you should be using concierge real estate services because concierge realty is here and you don’t want to miss it. Additionally, to learn in depth about the services we offer visit the Compass Concierge Services page.

Whether your listing could benefit from some light de-cluttering or a fresh coat of paint and staging, the Rob and Carey Team with the Compass Concierge program is here to assist our sellers by saving them time and making their investment shine for the next owner. You only get one chance to sell it, so make sure to maximize the potential and inspire your prospective buyers!

You are the owner of an apartment and you wish to rent it for short periods during your absences? You may need to hire a concierge service agency to take care of most of the tasks you need to do. But what exactly is the added value of this type of company and what services can they provide to you and your tenants?

Why the name Airbnb conciergerie?

Due to the growing popularity of the American behemoth, Airbnb has become over time a synonym for short-term rental accommodation, even when it is not necessarily rented via this platform. As this expression has become part of everyday language, it is easier for short-term rental agencies to define themselves as such.

This is all the more legitimate for GLAMAPARIS as the agency holds the status of superhost on Airbnb and this since 2019.

What is the role of an Airbnb concierge company?

Each concierge agency has its own particular way of operating and it is not necessarily relevant to draw up an exhaustive list of the services that this type of company offers. However, a certain number of tasks are shared by all of them, as they are necessary steps, without which the usefulness of such an agency would be quite limited.

The marketing of your property

In chronological order, the first operation required for a concierge agency is to inform potential clients of the existence of your property. In order to do so, the agency will gather as much information as possible about the apartment or house in order to describe the experience that the tenants will have during their stay. The agency will also have to collect the most representative photos, either by asking them to you, or by taking them themselves, the goal being to enhance the value of the accommodation while being honest about the reality. It is useless to be excessive on the supposed qualities of the place, it will only provoke disproportionate expectations from the customers who will not be satisfied.

Once this is done, a holiday rental concierge will have to publish the ad to display the accommodation with both the text and the photos on the different rental platforms on which it wishes to position itself: Booking, VRBO, Airbnb… If the concierge company has a website on which it records reservations (like GLAMAPARIS), the new apartment will also appear there.

Finally, a welcome kit including hygiene and food products (salt, pepper, oil, vinegar…) as well as more upscale items (bottle of champagne or wine, pastries) are elements that are regularly found in housing managed by concierge services.

The organization of the households

The maintenance of your property is obviously one of the major reasons why owners call upon a concierge service. In fact, the organization of cleaning before and after a rental is systematic. Clients may also request additional cleaning of their property during their stay, which a concierge will be able to provide.

Likewise, the linen can be renewed automatically if the rental exceeds a certain number of days or if the tenants request it.

The maintenance of your apartment

An Airbnb concierge service like GLAMAPARIS offers many services to owners, including regular attention to the apartments we manage. The reason for this is the high standards we strive to meet in terms of the quality of the apartments we offer. This is all the more important since in cities like Paris, in the vast majority of cases, it will be a primary residence, which you will occupy for most of the year. It is therefore the duty of an agency to ensure that tenants, as well as owners, can live there comfortably.

Whether it’s for small repairs, water damage or ordering an appliance, a concierge is regularly called upon to handle these types of situations and can be a decisive asset when time becomes pressing.

We love a good concierge at a hotel. Ask for almost anything and they can produce it; it’s like having your own personal Genie. Your wish is my command. Some luxury apartments and condos, like those at 2160 Century Park East and many other places in Los Angeles offer this kind of service. The term real estate concierge warrants a few different kinds of services.

When you are selling your home, there are so many things to do in order to get it ready BEFORE we can put it on the market. In short, we do those things for you.

First we do an initial walk through to assess the property and its condition for the sale. This includes identifying any aesthetic needs and making recommendations, obtaining estimates from vendors for any specific tasks like:

• Painting, from minor touch ups all the way to painting the entire home
• Staging, working with the clients’ existing furniture, or bringing in additional staging items
• Landscaping, sprucing up existing landscaping – adding colored flowers, plants, etc.
• De-cluttering the home, removing large items and putting them into storage
• Trash removal of any unwanted or old items
• Refinishing of hardwood floors or making minor touch ups of scratches
• Scheduling Termite inspection

We coordinate all of this work to be done with vendors according to your schedule. The before and after photos really show the difference. This property is on Oakhurst Ave in West LA.

Before the close of escrow homes need to comply with city/county regulations, so we schedule a retrofit inspection to check on various items like:

• Low flow toilets
• Smoke & carbon monoxide detectors
• Water heater strapping
• Earthquake gas shut-off valves

(Sometimes homes are better sold “As Is” due to their condition and are identified/marketed as such.)

We also research how the property is currently holding Title, and identify any issues on signing documents – Trust and/or Probate documents needed, etc.

We also provide services for relocation, for both sellers and buyers. We are always staying educated on the array of options, and we are here to provide all the help you need.

Along with our personal services, we’ve cultivated a team of caring and knowledgeable experts who will help with all of the intricacies of the process. For example, our Residential Solution Agent for Seniors will lead the way to all of the wonderful options that are available. We are full service and family-oriented. Wherever you want to go, we have the knowledge and passion to take you there.

We love a good concierge at a hotel. Ask for almost anything and they can produce it; it’s like having your own personal Genie. Your wish is my command. Some luxury apartments and condos, like those at 2160 Century Park East and many other places in Los Angeles offer this kind of service. The term real estate concierge warrants a few different kinds of services.

When you are selling your home, there are so many things to do in order to get it ready BEFORE we can put it on the market. In short, we do those things for you.

First we do an initial walk through to assess the property and its condition for the sale. This includes identifying any aesthetic needs and making recommendations, obtaining estimates from vendors for any specific tasks like:

• Painting, from minor touch ups all the way to painting the entire home
• Staging, working with the clients’ existing furniture, or bringing in additional staging items
• Landscaping, sprucing up existing landscaping – adding colored flowers, plants, etc.
• De-cluttering the home, removing large items and putting them into storage
• Trash removal of any unwanted or old items
• Refinishing of hardwood floors or making minor touch ups of scratches
• Scheduling Termite inspection

We coordinate all of this work to be done with vendors according to your schedule. The before and after photos really show the difference. This property is on Oakhurst Ave in West LA.

Before the close of escrow homes need to comply with city/county regulations, so we schedule a retrofit inspection to check on various items like:

• Low flow toilets
• Smoke & carbon monoxide detectors
• Water heater strapping
• Earthquake gas shut-off valves

(Sometimes homes are better sold “As Is” due to their condition and are identified/marketed as such.)

We also research how the property is currently holding Title, and identify any issues on signing documents – Trust and/or Probate documents needed, etc.

We also provide services for relocation, for both sellers and buyers. We are always staying educated on the array of options, and we are here to provide all the help you need.

Along with our personal services, we’ve cultivated a team of caring and knowledgeable experts who will help with all of the intricacies of the process. For example, our Residential Solution Agent for Seniors will lead the way to all of the wonderful options that are available. We are full service and family-oriented. Wherever you want to go, we have the knowledge and passion to take you there.

Being a real estate agent is hard. There are many aspects of an agent’s day to day that technology tries to simplify but often leads to making it more complicated. With different technologies brings multiple learning curves and ultimately different places to go to if you need help.

This creates a complex web of systems that do not always communicate with one another causing headaches and frustration for something as simple as remembering your login password!

Wouldn’t it be nice to be able to go to one place, like your managing broker or someone at your office, for the solution to your problem?

With showings being one of the most important parts of an agent’s business, the technology to facilitate showings needs to be easy to use, integrated, and have assistance from people you are familiar with.

That is why Showingly created our Brokerage Suite product. We wanted to empower brokerages with a tool integrated with their agent’s day to day. Making it easier for brokerages to provide help beyond contracts to their agents. The ultimate goal of Brokerage Suite is to bring the power back to the brokerage and provide a better service for agents.

Starting with showings, we created the capability for brokerages and their admins to plug into their agents’ showing process. Agents can now talk to their brokerage about scheduling showings, approving or denying showings, and even configuring their listings. This helps bring the support back in house with people you are familiar with, building trust between agents and brokers. All while incorporating a market differentiator over other brokerages.

Being plugged into your agent’s showings also brings business changing data. Team leaders, imagine being able to see showing statistics of all your agents listings. With data points like exact times people are entering and exiting your property, days of the week most showings are done, amount of showings done, location, and amount of property views.

We can provide custom insights catered to you and your market. Based on all of this data, using our AI, we can provide valuable insights about how to help your agents position their listings best to stand out and close quicker. While other data points like average number of showings before a contract can help buyers agents create predictability for their clients and their business.

“Brokerage Suite provides brokerages with powerful tools and analytics to amplify their firm’s value-add to agents and clients.”

Being in the showing management space for a few years has taught us a few things. Technology is rapidly advancing in the real estate space and the differentiator for agents is ease of use and support. Combining technology with a suite of tools for brokerages backed by Showingly’s white glove customer service and onboarding process, Brokerage Suite is shaping up to be THE product for both agents and brokers in the showing management space.

Brokerage Suite offers a one of a kind software solution that enables brokerages to provide a concierge service for their current and future agents. With a secure easy to use interface, Brokerage Suite is the MUST HAVE tool for brokerages to stand out from the rest and rapidly grow their business.